A choice of lounges.
Whether someone enjoys company or a little time to themselves, there is more than one place to settle.
39 Maidstone Road · Chatham
Acorn House.
Residential and dementia care in a home where people can enjoy company, quiet moments and a room of their own.
39 Maidstone Road, Chatham
A home for everyday life.
At Acorn House, there is space to spend time with others and space for a quieter visit. The lounges and gardens give people different ways to enjoy the day.
The converted nineteenth-century house was refurbished in 2023. Its bright bedrooms are on two floors, served by a lift and stairlift. Come and see how the spaces feel in person.
Arrange a visit
or call 01634 848469
Life at Acorn House
Space to feel at home.
Visitors made welcome.
Visits from family and friends are part of life here. If you are coming to look around for the first time, please call ahead so we can give you time.
Gardens to sit out in.
The gardens offer a change of scene and a place to sit outside when the weather allows.
Easy to get about.
A lift and a stairlift serve both floors, the house has wheelchair access, and there are buses nearby for visitors.
Pets by arrangement.
Acorn House is pet friendly. Tell us about the pet in question and we’ll let you know whether it could work.
Your manager
The people behind the care.
Registered Manager Jaclyn Poole leads the team at Acorn House. A visit gives you the chance to meet the people on duty and hear how they get to know and support each resident.
Tell us about the person you care for, not just the help they need. We will talk openly about whether Acorn House can offer the right care.
Rooms
A room that feels like theirs.
All 28 bedrooms are single rooms, with space for personal belongings that make a place feel familiar. Each has a nurse call system, TV and phone points, and internet access.
Own belongings welcome
Nurse call system
TV and phone points
Internet access
Everyday life, their way.
Some days call for company; others for the paper, a visit or time in the garden. Having a choice of spaces helps people spend the day in a way that suits them.
Time to enjoy a good meal.
Sharing a meal can bring conversation and pleasure into the day. At Acorn House, families have praised the food and the welcome they have received when visiting. We also take account of dietary needs and what each person enjoys.
“My friend is very happy here he explained the staff are very friendly, its very clean and the food is good. It did look delicious. I was offered refreshments which were lovely.”
Life at Acorn House
A few of our happy moments.
Celebrations, crafts, pamper days and the odd unexpected visitor.
9.7
out of 10 on carehome.co.uk
From 34 reviews by the people who live here and their families and friends. Read them on carehome.co.uk
We looked at many care homes and finally struck gold with Acorn House, my partner settled in really easily with the other residents and made friends almost instantly, the food is really nice, I even get offered lunch if I visit at the right time, ... I'd like to thank everyone at Acorn for making my partner and me very welcome.
My dad has been a resident in Acorn House for a few months. We were worried after our mum passed if it was the right thing to do. The manager and staff have been amazing no request is a problem. He is really happy there and is socialising again which we thought he would never do. ... I would recommend Acorn to anyone.
Having carried out extensive research for a care home, for a close family friend, in the area I can honestly say that Acorn House is by far the best choice. The facilities are excellent and the residents all seemed to be in the best of spirits (health allowing) during our visit. ... Our initial impression of Acorn House proved to be correct as our resident we placed there is very happy and content.
From the start, the staff, management and owners have been first class, ... I was very anxious about mum's move, but I'm so relieved and delighted I did it. No more falls, attended to quickly, ... If anyone is thinking of placing their loved one here, take it from someone who knows, genuine real caring staff. I couldn't be happier and my mum is safe, happy and content here.
There are more on our reviews page.
Fees
Weekly fees at Acorn House.
The figures shown are starting weekly fees. Ask for a written fee for the person’s room and care needs, including what is covered and any separate charges.
What the fee depends on. The room and the support the person needs, discussed after an assessment.
What it covers. Ask for a written breakdown of what is included and what may cost extra.
Help with funding. Medway Council and the NHS make their own funding decisions. We can explain the home’s fees and direct you to their guidance. How care can be paid for
Acorn House weekly fees
| Care | Permanent | Respite |
|---|---|---|
| Residential care | from £1,050 | from £1,200 |
| Dementia care | from £1,150 | from £1,300 |
Per week. The exact fee depends on the room and the care needed.
Inspection
Rated Good, in every area.
Acorn House is registered with and regulated by the Care Quality Commission. At our most recent inspection they rated us Good in each of the five areas they look at.
- SafeGood
- EffectiveGood
- CaringGood
- ResponsiveGood
- Well-ledGood
Overall rating: Good
Given by the Commission at the inspection of 7 April 2021, report published 27 April 2021.
Read the full report
on the Commission’s website, cqc.org.uk
Questions families ask about Acorn House.
Yes, Acorn House supports people living with mild or moderate dementia. Tell us about the person’s needs so we can discuss whether the home is suitable. Care is reviewed if those needs change.
Yes, whenever a room is free. Respite at Acorn House starts from £1,200 a week for residential care and £1,300 a week for dementia care. Call to ask about the dates you have in mind.
Yes, by arrangement. Some people come for the day for company, a meal and a change of scene, which gives whoever cares for them at home a few hours’ rest.
Acorn House is pet friendly, by arrangement. Tell us about the pet and we will think about their needs alongside everyone else’s, then let you know whether it could work.
The house is over two floors, with a lift and a stairlift, and it has wheelchair access.
Families and friends can visit. Please call ahead to arrange your first look around so someone can show you the home and answer your questions.
Finding us
Come and find us on Maidstone Road.
39 Maidstone Road
Address39 Maidstone Road, Chatham, Kent ME4 6DP
VisitingYou’re welcome to visit. A quick call ahead means someone can give you plenty of time and show you round.
Getting hereThere are buses nearby, and Oak House, our other home, is a few minutes’ walk along the same road.
Phone01634 848469
The map above is embedded from Google Maps. See our privacy & cookies notice.
Come and see
Arrange a visit to Acorn House.
Come and look at the rooms and shared spaces, meet the people on duty and ask about the care available. Call or send a message to arrange a time.